Privacy Policy

At Unistar Company Limited, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect the information of visitors and customers who interact with our website and services.

1. Who We Are

Unistar Company Limited is a South Africa-based company specializing in the sale and international distribution of bulk agricultural products, seeds, fruits, beverages, frozen meats, and related goods.
Business Location: Johannesburg, South Africa
Email: support@unistarcompanyltd.com
Phone/WhatsApp: +27 68 833 0551

2. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Company Name

  • Delivery/Billing Address

  • VAT or Business Registration Number (for B2B clients)

b. Transactional Information

  • Order details

  • Payment method (we do not store card details)

  • Shipping and delivery data

c. Website Usage Data

  • IP address

  • Browser type and version

  • Pages visited

  • Time and date of visit

  • Referring website/source

3. How We Use Your Information

We use your data for the following purposes:

  • To process orders and deliver goods

  • To respond to inquiries and customer service requests

  • To issue invoices and receipts

  • To manage shipping and customs documentation

  • To comply with legal or tax obligations

  • To improve our website and service experience

  • To send you important updates or promotional offers (with your consent)

4. Sharing Your Information

We do not sell your personal data. However, we may share it with trusted third parties to fulfill your orders or comply with legal obligations:

  • Logistics and courier services

  • Customs and border control agencies

  • Payment processors

  • Legal and tax advisors (as required)

All third parties are required to protect your data and use it only for specified purposes.

5. Data Storage and Security

We take reasonable measures to protect your information, including:

  • Secure servers and firewalls

  • Encrypted communications (SSL/TLS)

  • Restricted access to sensitive data

  • Regular data backups and security checks

While we take every precaution, no online transmission is 100% secure. By using our website, you acknowledge and accept this risk.

6. Your Rights (POPIA & GDPR)

If you are located in South Africa, your data rights are protected under the Protection of Personal Information Act (POPIA). For international clients (including those in the EU), the General Data Protection Regulation (GDPR) may apply.

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to or restrict processing

  • Withdraw consent at any time

  • Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us via email.

7. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Enhance your browsing experience

  • Analyze website traffic and usage patterns

  • Store your preferences

You may disable cookies in your browser settings, but some features of our website may not function properly.

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

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